One Time Access Client (Windows only) Find Remote Session (Win / Mac) Resident Client
< Click for Download and read the following instruction

Step 1.

After click may show the following screen, please click "Save", "Keep" or "Run"

 

 

 

Step 2

Double click the "screenconnect.exe" to start the Desktop Client", if pop-up the following screen, please click "Run anyway", "Allow", "Accept"

 

 

 

Step 3

Type some information let us know who created the session, you can use your name with company name (e.g. MY Jacky)

and click "Join"

 

 

 

Step 4

Click "Run"

 

 

 

Step 5

After session is created, screen right-down coner will show ScreenConnect icon and waiting host to remote.

 

 

 

Step 6

After remote support, Host will disconnect the session and you will receive the following screen

Or you can right click the ScreenConnect icon and click Exit to close the remote session